COURIER DELIVERY INFORMATION

EXTERNAL COURIER DELIVERY INFORMATION FOR GENERAL GIFT BOXES

Gift boxes that do not contain flowersare delivered via external couriers - Mainly New Zealand Courier and Post Haste (subject to availability).

EXTERNAL COURIER DELIVERY CHARGES & DELIVERY TIME FRAMES

Auckland Region:

STANDARD SHIPPING & HANDLING CHARGE - We offer a standard delivery and handling charge of only $10.

STANDARD DELIVERY - After your orders have been placed dispatch is aimed for the following business day. You can usually expect delivery the next business day after placing your order (with the exception of rural deliveries which can take an additional 1 to 2 working days).

RESIDENTIAL DELIVERY - Deliveries to residential addresses usually occur between 9:00am and 7:00pm.

WORK PLACE DELIVERY - Deliveries to work addresses usually occur between 9:00am and 5:00pm.

Please Note* Whilst we aim for delivery on the next business day after placing your order, on the rare occasion, due to peak times with couriers it can take 1 to 2 business days.

South Island:

STANDARD SHIPPING & HANDLING CHARGE - We offer a standard delivery and handling charge of only $10.

STANDARD DELIVERY - After your orders have been placed dispatch is aimed for the following business day. You can usually expect delivery within 2 to 3 days after placing your order (with the exception of rural deliveries which can take an additional 2 to 3 working days).

RESIDENTIAL DELIVERY - Deliveries to residential addresses usually occur between 9:00am and 7:00pm.

WORK PLACE DELIVERY - Deliveries to work addresses usually occur between 9:00am and 5:00pm.

Please Note* Whilst we aim for delivery within 2 to 3 days after placing your order, on the rare occasion, due to peak times with couriers it can take 1 to 4 business days.

North Island:

STANDARD SHIPPING & HANDLING CHARGE - We offer a standard delivery and handling charge of only $10.

STANDARD DELIVERY - After your orders have been placed dispatch is aimed for the following business day. You can usually expect delivery within 1 to 2 days after placing your order (with the exception of rural deliveries which can take an additional 1 to 2 working days).

RESIDENTIAL DELIVERY - Deliveries to residential addresses usually occur between 9:00am and 7:00pm.

WORK PLACE DELIVERY - Deliveries to work addresses usually occur between 9:00am and 5:00pm.

Please Note* Whilst we aim for delivery within 1 to 2 days after placing your order, on the rare occasion, due to peak times with couriers it can take 1 to 3 business days.

WEEKEND ORDERS FOR EXTERNAL COURIER DELIVERIES TO NORTH AND SOUTH ISLAND

Orders placed during the weekend will be dispatched on Monday aimed for delivery during the next business day (Tuesday).

TRACKING YOUR ORDER FOR EXTERNAL COURIER DELIVERIES

Upon dispatch, a tracking link will be sent to the email address you have provided. If you have not received this, Please email us at hello@bloomberry.co.nz to arrange for this to be re-sent.

EXTERNAL COURIER DELIVERY PO BOXES

Sorry, we are unable to deliver to PO Boxes, and cannot take responsibility for incorrect addresses which have been supplied, or non-delivery due to addresses without safe access.

PUBLIC HOLIDAY EXTERNAL COURIER DELIVERY

Sorry, We are unable to do deliveries on Public Holidays. Deliveries that are requested for Public Holiday delivery will be dispatched the following business day.

SIGNATURE

Signatures are NOT required upon delivery unless discussed prior.

ORDER CUT OFF TIMES FOR EXTERNAL COURIER DELIVERIES DURING PEAK HOLIDAYS

Ordering cut off times for deliveries on specific occasions/holidays are as follows:

Christmas - Orders Close on Tuesday at 4PM 19/12/17 (Buyers can request Saturday Delivery for the 24/12/17 for an extra charge upon checkout)

Valentines Day - Orders close on Monday at 4PM 12/02/18

Mothers Day - Orders Close Wednesday at 4pm 09/05/18 (Buyers can request Saturday Delivery for the 24/12/17 for an extra charge upon checkout)

EXTERNAL COURIER DELIVERY DESTINATIONS

We do accept but not guarantee delivery to the following places:

Correctional Facilities
Army, Airforce and Naval Bases
Hospitals (especially Intensive Care Units)
Ships
Hotels
Secure Buildings

Please be advised that by requesting delivery to these destinations, Bloom Berry cannot be held liable for loss or Theft.

Although we take all measures to ensure the gift box arrives on time, we cannot guarantee delivery on a particular date due to unforeseen circumstances with couriers.

SAME DAY EXTERNAL COURIER DELIVERY

Please ensure your orders are placed before 8.00 am (NZ time) to receive same day delivery (we cannot ensure same day delivery for rural deliveries so be sure to place orders 2-3 days in advance).

We are unable to offer same day delivery during peak holiday seasons including (but not limited to) :

Mother's Day
Valentines Day
Christmas

BOOKING DELIVERY FOR DAYS OR WEEKS AWAY

email us at hello@bloomberry.co.nz to arrange specific delivery dates for an upcoming occasion.

SATURDAY DELIVERY -Deliveries for Saturday can be selected in advance upon checkout (for an additional cost).

URGENT DELIVERY -If your order is urgent pop us an email at hello@bloomberry.co.nz and we will try our best to help.